Successful workplace interactions are frequently reliant on a technical professional’s capacity to foster collaboration, explain their ideas, and resolve issues with their non-technical co-workers or bosses at tech-savvy businesses like Microsoft, Facebook and Google.
How then does a technical expert communicate technical concepts to a non-technical audience?
Similarly, to how you would present any other type of information: simply and effectively. It doesn’t follow that you can’t create a compelling story or present your knowledge in a simple, entertaining, or memorable way just because your message is relatively complex. But it will require effort.
In this post, we’ll go over four techniques that forensic technical experts may use to convey their ideas more effectively. These techniques are simple to implement in just about any kind of official manner.
- Always work to put your audience at ease if you ever need to discuss code or provide technical knowledge.
- Start off by humorously admitting that you are a “computer nerd” and offer an apology in advance if you ever get overly technical.
- Despite your great attempts, when you convey new knowledge, non-techies (and other technical professionals proficient in other fields) may feel as though you are talking down to them.
- Instead of trying to prove how smart or informed you are, it is more crucial to demonstrate to people your readiness to discuss things with humility.
- Observe your audience’s facial and social cues carefully as you speak.
- You can change your material to fit the environment by reading the room.
- The objective is to be conversational whenever you impart your technical knowledge to a non-technical audience.
- It’s possible that the person you’re speaking to is learning about technology for the first time, even though you’ve described it to others dozens of times and are an expert on the subject.
- Always be enthusiastic and passionate when speaking.
- Avoid dumping a firehose of data or knowledge on your audience when you already have a lot to say.
- Avoid the impulse to squeeze every detail into a slide and simply read it out; give them time to process your subject.
- If you’re going to utilize PowerPoint to display your material, keep in mind that each slide should add, not detract from, the presentation.
- Both written text and spoken explanations are crucial for conveying ideas.
- Working to picture your notions might be a lot more effective communication method, though, when your aim is to make technical knowledge simple.
- Concepts gained through reading or simply being told are more difficult to retain than those learned through visual content.